Murmur

Support

Murmur for iPhone · iOS 17 or later · Last updated 8 November 2026 (Murmur 1.1)

Email w.yihhsuan@gmail.com. Including your iPhone model and iOS version makes it much quicker to work out what’s going on. You can also write from Me → Contact us in the app.

What Murmur does

Murmur has two parts. The map: start a thread right where you are; anyone nearby can read it and reply, and when its time is up the thread melts away. The trail: where you went each day, drawn as a snake that stays on this iPhone.

Your account

Signing in

Murmur uses Sign in with Apple. We never receive your name or email address. After signing in, on “Before you start”, you confirm that you are 18 or older and agree to the Terms of Use and Community Guidelines.

Signing out and deleting your account

Threads on the map

Messages you may see when posting

“Under review. It’ll show up on the map once it’s approved.”
The automatic check thinks it may break the rules, so a person needs to look at it. We handle this within 24 hours. If you started it with a name you chose, the name waits too; we may approve the post without the name, and you go back to automatic in that thread.
“This doesn’t follow the community guidelines.”
The content clearly breaks the Community Guidelines and wasn’t posted.
“This seems to include a phone number, address, license plate or ID number. Take it out and try again.”
To protect everyone, these can’t appear in a thread, including your own.
“You’re posting a bit fast. Try again later.”
There’s an hourly limit on threads, replies and reports, and it’s lower in a new account’s first 7 days.
“Your account has been suspended for breaking the community guidelines.”
The account is muted or suspended and can’t start threads or reply. See “Appeals” below.
“That name can’t be used. Try another, or go back to automatic.”
You started a thread with a name you chose and the automatic check stopped it, so it wasn’t posted; your draft is still there. It may be the name or the text: try another name, or go back to automatic and post again to find out.
“That name is reserved. Try another.”
The built-in names, and names that look like the poster, a moderator or Murmur itself, can’t be chosen.

Reporting and blocking

Appeals

If your content was removed, or your account was muted or suspended, and you think we got it wrong, email w.yihhsuan@gmail.com with roughly when it happened and what it was about (for example the thread’s tags, place and date). We’ll check our moderation records and aim to reply within 7 days; if the appeal is upheld, your account is reinstated. See the Terms of Use.

The trail

Murmur draws where you went each day as a snake: square by square, each segment shows how you were moving, and the places you stopped are fruit. Everything is worked out on the phone, and your trail stays on this iPhone.

Set Location to “Always”

To record a whole day, Murmur needs your location while it’s closed, too. Go to Settings → Murmur → Location and choose “Always”. “While Using the App” works as well, but recording stops when you swipe the app closed, and Battery Saver recording needs “Always”.

Turn on Precise Location

With Precise Location off, iOS only gives a rough location within a few kilometres. That can’t draw a route or start a thread. Turn on Precise Location in Settings → Murmur → Location and recording starts again by itself.

Motion & Fitness

Tells walking, running, cycling and riding apart. When it’s off, the whole day is drawn as walking. Turn it on in Settings → Murmur.

The snake doesn’t appear

Battery

“Precise” tracks you continuously while you move: the most accurate line, but it uses more battery. “Battery Saver” records only when your location changes a lot. It barely uses any battery, but the line is rougher (and it needs Location set to “Always”). Switch between them in Trail settings → Recording mode.

Improve with Apple Maps

Turn it on in Trail settings to snap your route to roads and show the names of the places you stopped. While it’s on, a few points along your route are sent to Apple Maps, never to us. It’s off by default.

Locking with Face ID

Turn on “Lock with Face ID” in Trail settings, and the Trail tab asks you to unlock it first.

Deleting your trail

Reporting a problem

Helpful details: what you expected, what actually happened, your iPhone model and iOS version, and roughly when it happened. A screenshot helps too; if it would show your real route or location, feel free to crop it or leave it out. If part of a trail is missing, you can also send the diagnostics log from Me → tap Version 5 times → Diagnostics → Export. It has no locations, posts or account details; see the Privacy Policy.